Get your equipment back up and running as quickly as possibly with our online replacement part service.
Our Services
In addition to offering a range of products and equipment to help your business succeed, Samuel is also pleased to provide a variety of services to help you minimize downtime and solve problems quickly.
Tool Repair
Get your tools repaired hassle-free with our online system. Simply package and send your tool to us with your contact information. Then we will inspect it, provide a repair estimate and, upon your approval, our experts will fix your tool and return it.
Parts Replacement
Submit Your Request
Submit your part request using the provided form.
Accept Your Quote
Receive a quote for the requested part and accept or decline it.
Receive Parts
If you accept your quote, the parts will be packaged and sent to you.
Service and Maintenance
Our expert team of field service technicians travels to remote mills to support the longevity and maintenance of our customers’ machines and tools. We also offer service agreements for preventative maintenance, process improvement suggestions and issue correction.